The nGenius Service Assurance Solution brings a comprehensive approach to managing service delivery that empowers the IT organization to dramatically improve the overall quality of service for applications and services delivered across the entire organization. Pervasive visibility into the service delivery environment enables the IT organization to provide greater service reliability and availability with improved network performance and responsiveness. A unified framework for service delivery management helps the organization lower the total cost of IT operations by consolidating operations into a single tool set that is leveraged across the entire organization.

The nGenius Service Assurance Solution provides the following capabilities: 

The nGenius Service Assurance Solution improves IT staff productivity and collaboration, and enables better cross-functional leverage of management tool investments. The IT organization gains better insight into the real-time operation of the service delivery environment, maximizing network and application investments while reducing the overall total cost of ownership.