The modern IP network is evolving more rapidly than ever before. The transformation of corporate workplace, work style and communication style is driving the IT department to change how it delivers IT services to employees, partners and customers. Now more than ever, managing a “service” to end users must be considered holistically, as the sum of many parts: n-tier applications, virtual and physical infrastructure, Wi-Fi and 3G access, Voice over IP and telepresence – delivered consistently from data center to WAN to branch office. What is the end user experience? What is the impact of change on service performance? How can problems be detected and averted before they impact the business?

Critical to addressing these challenges is a management solution providing unified visibility across all service components, with granular data on network and application performance to optimize services and troubleshoot problems. The NetScout nGenius Service Assurance Solution addresses the unique needs of:

• Data Center & Virtualization - brings visibility to the void created by server virtualization, enabling end to end service assurance across physical and virtual infrastructure
  
• Enterprise Mobility - service assurance across the infrastructure and applications supporting wireless service delivery – and rapid-response network troubleshooting with integration into Cisco Wireless networks
  
• Unified Communications - unified visibility that provides the ability to view voice, data and video services side-by-side in order to understand the interrelationships of all services that traverse the network infrastructure.
  
• Service Assurance & Troubleshooting - real-time enterprise-wide views, backed up by high-definition, actionable information on all network traffic, including individual applications, segments and end-users, for rapid isolation of network issues, quick service restoration, and a minimization of business impact.
  
• Branch Office & WAN - extended visibility into performance of applications and networks at and between locations, unified into an end to end solution that promotes collaborative problem-solving and planning
  
• Process Improvement & ITIL - real-time and historical information provides the necessary insight restore service, manage capacity, and understand the users’ quality of experience – as well as streamline your workflow in support of ITIL process improvements.