Service Assurance for State & Local Government
Summary of information on this page:
IT Challenges Faced by State & Local Government
The role that IT plays in today's state and local government administration is vital. Almost every new initiative, regardless of its origin, has an IT impact. Improving IT operational efficiencies and increasing its impact on electronic government services, such as on-line tax information and filings to unemployment insurance applications, must be a top priority to help reduce the effect of tight fiscal constraints.
A Unified Performance Management Solution
The nGenius® Service Assurance Solution supports state and local government efficiency and productivity initiatives by helping to decrease operational costs and complexity and by empowering IT to deliver more efficient network services to constituents.
The nGenius Service Assurance Solution is a unified service delivery management platform providing comprehensive, real-time network and application performance intelligence enabling unified assurance of the network, applications and users. The nGenius Service Assurance Solution enables visibility with a common data set of service-oriented analysis and reporting functionality that also promotes IT collaboration with team-oriented workflows. The nGenius Solution addresses five core performance management disciplines and was designed with expandability in mind:
- Automated, intelligent anomaly detection to predict network and application performance degradations and quickly resolve issues
- Application and network performance management with unified real-time and historical views, for critical visibility into the complexities of the modern IP network
- High capacity, always-on, intelligent Deep Packet Capture for extensive back-in-time forensic analysis
- Planning and optimization capabilities that enable visibility to trends over time to understand how resources are being consumed to avoid quality of experience issues
- Service and Policy validation that assures end-users have access to the services they need in order to meet goals
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| NetScout’s NewsPaper feature is designed to ease the task of managing and reporting on network and application service levels. This chart shows worst-performing response times by applications, locations, and servers.
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Related Documents
Enabling Products
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate links below:
- nGenius K2 Service Delivery Manager - Assures the availability and performance of business services with at-a-glance status and early warning of performance degradations of service traffic
- nGenius Performance Manager - Comprehensive software for network and application performance, service validation and optimization and planning across the modern IP network
- Sniffer Intelligence - Focused application and voice performance analysis for the modern IP network
- nGenius InfiniStream Deep Packet Capture Appliances - Dedicated intelligent deep packet capture appliances to support service assurance and unparalleled application and network performance analysis
- nGenius Probes - Security-hardened distributed monitoring devices that collect key network metrics utilized by the nGenius Performance Management System
- nGenius Integrated Agent - A software-based intelligent data source that is integrated into third-party network equipment to provide visibility into the network edge and branch environments
- nGenius Collector - Delivers NetFlow and IP SLA-based data to the nGenius Performance Manager
- nGenius Virtual Agent - Software-based intelligent data source for virtual computing environments that delivers critical visibility to traffic inside virtualized servers
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