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Solutions IT Challenges Service Delivery Management Capabilities Application & Network Performance Management Predictive Analysis Forensics & Historical Analysis Network-based Security Policy & Services Validation Optimization & Capacity Planning Field Service Troubleshooting By Segment Enterprise Industries Government Service Providers


Home > Solutions > Service Delivery Management Capabilities > Forensics & Historical Analysis

Service Delivery Management Capabilities
 

Forensics & Historical Analysis

Summary of information on this page:

  • Traditional Network Analysis Challenges
  • NetScout Solution Meets the Need with Next-Generation Forensic Analysis
  • Sniffer Intelligence Screenshot
  • Related Documents
  • Enabling Products

NetScout Solution for Network Forensic Analysis 
All nGenius InfiniStream appliances continuously capture and record packet streams on critical network links so that when a subtle or intermittent problem occurs, you can quickly go back in time to discover the problem cause without having to wait for a reoccurrence. Sniffer Analysis software is included without charge with every purchase of nGenius InfiniStream. Sniffer Analysis provides the flexibility to:

  • Investigate post-incident, needle-in-the-haystack issues
  • Use a direct-connect graphical data mining interface to quickly and intuitively search through terabytes of packet and statistical history -or- drill into the specific conversations in question using nGenius Performance Manager
  • Focus down to micro-second granularity and launch a packet decode for the most subtle problems
  • Reduce the mean time to repair (MTTR) for reported problems
  • Minimize network impact of packet analysis with a superior architecture for high-performance, on-appliance packet analysis

Traditional Network Analysis Challenges 
Modern IP networks are increasingly complex. This drives a need for granular data and in-depth analysis for troubleshooting elusive problems. Level 2 and level 3 network escalation teams require rapid response tools to isolate and resolve existing problems across expansive, global networks. In some cases, such as network-related security events, the issue only happens once. There is no second chance to capture the flow.

For the most critical areas of the network – those with revenue-impacting services – you cannot afford to spend time manually recreating a problem or waiting for it to recur. A new generation of packet analysis has been designed to fit this need, so that packets can be captured proactively and stored for later availability as required. Forensic Analysis is the ability to turn back the clock to see exactly what occurred at the time of the issue.

NetScout Solution Meets the Need with Next-Generation Forensic Analysis 
As the preeminent name in Network Forensic software, Sniffer Analysis provides a direct-connect interface to quickly get to the source of network related problems. The purpose-built appliances eliminate the reoccurrence of disruptions to business-critical applications by recording evidence of hard-to-diagnose problems. The nGenius InfiniStream appliance continuously captures all packets on your essential network links, letting you quickly assess the exact circumstances surrounding a performance event and ensure that the organization is not impacted a second time. The included Sniffer Analysis software will help you through the whole event reconstruction process by:

  • Providing intelligent Deep Packet Capture (iDPC)capabilities - accumulating a 24x7 packet-level audit trail of network and application activity
  • Getting to the root of the problem - surgically zooming in on the root cause of the problem to pinpoint the exact users and applications associated with a network disturbance
  • Analyzing details with Sniffer Intelligence - application-aware software to speed troubleshooting
  • Documenting resolution - easily turning your troubleshooting evidence into an on-demand report to share a problem with colleagues or demonstrate to business managers the positive results derived from solved problem
Back-in Time Conversations

» Click to enlarge.
Intuitive Forensic Analysis: Quickly drill down to the offending conversations to analyze an issue.

Related Documents 

  • Application Note: Streamlining Network Troubleshooting - Monitoring and Continous Packet Capture Provides Top-Down Approach to Lower MTTR
  • White Paper: Filtering and Expert Analysis Speed Resolution of Intermittent Performance Problems

Enabling Products 
To find out more information about NetScout’s nGenius and Sniffer products click on the appropriate links below:

  • Sniffer Analysis – Provides a direct-connect interface to the nGenius InfiniStream appliance
    • InfiniStream Console – A software-based console for viewing summarized packet data and statistics residing on the nGenius InfiniStream appliance
    • Sniffer Intelligence - Focused application and voice performance analysis for the modern IP Network
  • nGenius InfiniStream Deep Packet Capture Appliances - Dedicated intelligent deep packet capture appliances to support service assurance and unparalleled application and network performance analysis





  Documents
 
Application Note: Streamlining Network Troubleshooting - Monitoring and Continous Packet Capture Provides Top-Down Approach to Lower MTTR
White Paper: Filtering and Expert Analysis Speed Resolution of Intermittent Performance Problems  

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