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Application Performance Monitoring
 

NetScout Performance Management Solution for Application Response Time Analysis



Summary of information on this page:

 Application Response Time Analysis  
The NetScout Performance Management Solution monitors and quantifies the performance of mission-critical applications end-through-end, across geographies and technologies, providing context surrounding poor response time so that you can see what factors are impacting your key business processes. The NetScout Solution provides the following benefits:

  • Measure application response time in order to understand the quality of the application services being delivered to end-users
  • Receive notification of developing performance problems so you can address them before service levels are breached or end users notice
  • Quickly get to the source of a service delivery problem by understanding all network activity surrounding response time

 Challenges of Response Time Analysis 
Today’s networked applications are the essential ingredients of business operations, enabling competitive advantage, communication, and efficient processes. When application performance degrades, the business itself suffers, so the IT organization is responsible to keep the network and its business applications flowing at peak efficiency. Many organization employ application response time as a critical measure to demonstrate the quality of services delivered to end users.

However, response time alone does not provide insight into the environment surrounding performance. The network is home to many applications that compete for resources and impact one another. To proactively manage business services and effectively troubleshoot poor response time you need to see the context surrounding performance in order to determine whether other network activity is a contributing factor.

Unfortunately context to response time problems is not easy to come by in most vendors’ products. There is a spate of approaches to response time and many products have add-ons that are not well integrated with other modules and metrics, providing no visibility into the context of performance degradations, and leaving you and your staff to manually correlate information across multiple products and screens. So much for quickly fixing a degradation before users notice!

 Analyze Application Response Time with the NetScout Solution 
The key to understanding and resolving application slow downs in complex environments lies in the ability to correlate response time with other application activity and network metrics. NetScout's comprehensive response time solution is delivered as an integral component of the nGenius Performance Management System. Superior to other implementations, the nGenius approach provides flexibility to observe test response time of key business applications, and enables context to the reasons behind it. The context and flexibility offered supply an understanding of the performance of the entire system in which the applications reside, aiding in performance analysis, troubleshooting and capacity planning.

The solution is distinguished by the following:

  • nGenius combines the advantages of both passive and active response time measurement technologies. Depending upon your need, deployment or underlying application and network infrastructure you can use active agents for testing service level delivery, as well as passive measurements for troubleshooting problems back to actual end users.
  • Response time of all application types whether the applications are well-known, custom, web-based or complex, nGenius tracks the performance of the business processes in your network.
  • NetScout’s approach provides a rich context surrounding response time, including traffic volume, utilization, error conditions, alarms, hosts, conversations and packet captures.
Read a Application Response Time Customer Story.

Screenshot: Response Time in Context with Network Acitivity
Application Response Time in Context with Network Activity - Click to enlarge.
Click to enlarge.
nGenius Performance Manager integrates response time as an integral piece of performance management, so that you can see response time of your key business applications along side all other activity in the network. This helps you to quickly determine whether other factors in the network are driving response time problems.

 Related Documents 

 Enabling Products 
To find out more information about NetScout’s Sniffer and nGenius products click on the appropriate category links below:

 


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  Documents
 
White Paper:
Response Time Analysis for Networked Applications

  Success Stories
 
Johnson Controls Troubleshoots Network Problems Arising from Recent Acquisition Using nGenius AFMon
Insurance company improves networked application response time in a complex Service-Oriented Archticture using NetScout Solutions  
US Airways Uses NetScout Solution to Optimize and Ensure the Performance of its Online Reservation System  
University of Kansas Hospital Optimizes the Delivery of Mission-Critical Medial Application