The Total Economic Impact™Of NETSCOUT nGenius Enterprise Performance Management

Cost Savings and Business Benefits Enabled By nGenius Enterprise Performance Management Solution

234% ROI over three years with 6-month payback*! Those are the final financial results in a commissioned study conducted by Forrester Consulting on behalf of NETSCOUT (April 2023).

But beyond the numbers, “Navigating the global topology of the evolving modern enterprise network requires visibility without borders for application performance and user experience. Identifying the root cause of critical performance degradation incidents and outages – between service providers, cloud services, SaaS applications, and endpoint devices – is paramount. NETSCOUT’s nGenius solution is a real-time monitoring platform that enables I&O teams to reduce MTTI, drive employee productivity and improve business outcomes.”

Read the full study for detailed benefits including:

7.5% increase in revenue productivity for customer-facing agents
$1.9 million in recouped cost of downtime from outages
6.1% increase in productivity for non-revenue-generating employees

*results based on composite organization