Strategic Observability Reduces MTTR to Protect User Experience in State Agency
With the continued help of the NETSCOUT VaaS team, this state agency was able to upgrade their environment to support shifting operational needs and give them end-through-end observability.
Using the power of Deep Packet Inspection (DPI) at scale, this state agency’s IT team is equipped to provide the services their constituents rely on and expect. They continue to see the value in their nGenius Enterprise Performance Management solution investment and engage in regular meetings with the NETSCOUT VaaS team to assess the health of their environment, optimize network and application performance, and continue to slash Mean Time to Repair (MTTR) when performance disruptions do inevitably occur. The NETSCOUT VaaS team has been instrumental in accelerating time to value with this state agency’s investment in nGenius Enterprise Performance Management solutions, enabling the agency to reliably deliver critical services to constituents.