IT Improves Troubleshooting Times to Support Global Pharmaceutical Operations
NETSCOUT eliminates visibility gaps in remote sites, co‐los, and data centers. In just a matter of hours, this organization resolved an ongoing performance issue that persisted for 10 days.
Reducing MTTR to identify performance issues swiftly with nGenius Enterprise Performance Management has enabled their IT teams to showcase their expertise through real-time troubleshooting and evidence-based decision making. For this pharmaceutical leader developing, manufacturing, and delivering some of the most critical drugs and vaccines in the world, this efficiency remains critical to support operations in a field where every second counts in making a difference that can improve patient care.