Performance Management and Observability for Citrix in Retail Banking

Citrix solutions are used in retail banking environments to deploy essential business services such as desktop virtualization, access to financial and business applications anytime and anywhere, collaboration services, and security control. This additional layer or set of layers in the service delivery chain can increase complexity in troubleshooting problems when they occur. Additionally, Citrix Virtual Desktop technology is highly sensitive to network latency. With the addition of Citrix services to an already complex array of infrastructure and networking technologies, IT teams find it harder to distinguish the true root cause of performance issues, whether they are due to the Citrix environment or something else.