Retailer Pinpoints Performance Issue Impacting CRM App and Billion Dollar Membership Revenue

This organization relies on performance and availability of business-critical applications to store customer information, manage inventory, process purchases, and track delivery deadlines while maintaining customer satisfaction as their number one priority. A longtime NETSCOUT® customer, this retailer has expanded their investment in nGenius® Enterprise Performance Management solutions to extend observability across their growing infrastructure and meet the evolving needs of the business. Reliable network and application performance is vital to their daily operations and success.