nGeniusPULSE | Infrastructure Health Monitoring and SLA Management for Cloud Apps

nGeniusONE provides the industry’s only comprehensive and pervasive solution for ensuring the successful delivery of web applications, SaaS, VoIP & UC services, network health, and now, infrastructure health monitoring with the addition of nGeniusPULSE. nGeniusPULSE monitors access and performance to SaaS, cloud-hosted, on premises applications, voice over internet protocol (VoIP) services, and network health. IT staff can simulate end-user application interactions and generate cloud and SaaS service reports. The reports can be shared with service providers to ensure service level agreement (SLA) compliance. nGeniusPULSE also monitors the health of application servers and network devices supporting those services, which enables IT staff to identify the root-cause of infrastructure problems that impact service delivery.