Service Assurance in Telemedicine - Triage Issues During the Call
Are you concerned about the delivery and performance of your telemedicine services? Telemedicine is no longer a “nice to have,” but a necessary capability to keep patients and healthcare workers safe and avoid compromising the overall quality of patient care. Watch this brief excerpt from an interview with Eric Gray from NETSCOUT and Stu Miniman from theCUBE to hear practical steps on how to maintain your telemedicine services and keep them up and running efficiently. Eric discusses the issues that can become problematic during a telemedicine call or visit.