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Business Edge Observability

Remote Performance Monitoring and User Experience Assurance for the Modern Enterprise

Flexible work models and digital transformation advancements have underscored the need for IT observability at essential business edges. The use of VPN, SASE, SD-WAN, and similar technology has created complex distributed remote working environments and digital experience challenges. This complexity puts a strain on IT teams tasked with continuously monitoring network and application performance and user experience quality at each business edge, regardless if where they are physically located. Reliance on remote site operations has increased the value of packet-based performance management solutions that reduce mean time to repair (MTTR) issues, eliminate visibility gaps, improve troubleshooting time, and scale to support business needs while assuring digital experience quality. The combined power of packet-based information and synthetic test analysis unlocks a new level of performance and user experience insights for IT teams.

NETSCOUT solutions provide remote observability into…

Manned and unmanned sites
Direct internet connections
Split-tunnel connections from remote sites to SaaS applications and the Internet
Inbound/outbound voice and video traffic from UCaaS technology
VPN, SD-WAN, LAN/WAN, and SASE tunnel connections
ISP gateways without tunneling
Client users
Third parties

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Remote Observability Challenges for Key Industries

By instrumenting nGenius Enterprise Performance Management at remote sites, IT teams have the end-through-end observability they need to assure performance of critical services for customers.

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Enhanced Visibility to Power Remote Sites Everywhere

Enhanced Observability to Power Remote Offices and the Digital Edge

Remote office environments come in different forms like research clinics, medical office buildings, factories and warehouses, sales and service offices, retail storefronts, branch office locations, electrical substations, and so many more. These remote sites require consistent connectivity and collaboration from anywhere, at any time – and no longer require traffic to pass through the data center. Digital transformations have impacted remote offices with the growing use of SASE, SD-WAN, SaaS and UCaaS services usage.

This new layer of complexity emphasizes the need for end-through-end network and application performance observability to power today’s workforce and assure user experiences at the digital edge. Remote network and application performance monitoring solutions provide much-needed assistance to IT teams who are not able to present physically at each remote site. To improve troubleshooting time, nGenius Enterprise Performance Management solutions reduce mean time to knowledge (MTTK) and identify the true root cause of slowdowns and degradations to quickly resolve issues before negative impact is realized. Simplifying this process is critical to maintain quality digital experiences and employee productivity in today’s collaborative world.

Proactively Monitor Remote Site Performance and User Experience

While working from remote sites anywhere in the world, employees expect high-quality digital experiences that are reliable and secure. With nGenius Enterprise Performance Management, organizations can continuously monitor, troubleshoot, and trend remote application and network performance issues.

Using Smart Data and deep packet inspection at scale, IT teams can gather real-time performance insights that will help improve user experience quality and overall employee productivity.

Assure User Experience

Remote Site Performance Monitoring with NETSCOUT