K-12 schools, colleges, universities, and EdTech providers rely on IT teams to keep services secure, available, and running smoothly. With hybrid learning on the rise, modernizing systems is crucial. Even brief downtime can disrupt education, affecting access to e-learning platforms, LMS, SIS, SMS, ERP applications, and collaboration tools. Real-time insights help IT teams maintain seamless connectivity and uninterrupted learning—whether on campus or remote, 24/7.
Schools and universities are prime targets for hackers, making data protection essential. Application failures, network disruptions, and performance issues can happen at any time, placing IT teams under constant pressure. NETSCOUT network observability spans on-premises, cloud, and remote environments, helping NetOps, SecOps, DevOps, CloudOps, and other teams safeguard data, reduce risks, and keep education technology running smoothly.
NETSCOUT Solutions for Schools, Colleges, and Universities
- Cybersecurity Solutions – Passive, packet-based monitoring and Adaptive DDoS Protection Solutions within your network or as internet-based solutions
- Real-Time Monitoring – In-depth monitoring of applications in the data center, or hybrid cloud with active synthetic testing
- Visibility into applications like LMS, chalk board applications, and administrative apps
- Assure Student Experience – Rapid triage and faster MTTR for issues impacting on-line collaboration or essential student services
Large School District Slashes Troubleshooting Time to 5 Minutes with VaaS
"We needed a solution that drastically cut down our troubleshooting," said the state’s Director of NetOps.
See how NETSCOUT® observability and security solutions helped this large school district overcome its IT challenges, improve operational efficiency by 95%, and reduce downtime—with fewer resources.
IT professional confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR by 80 – 100% as part of their organization’s cloud migration. End-Through-End visibility protects user productivity and helps solve problems fast in the hybrid cloud.
Netscout consistently works for me, shortening the time it takes to find the root cause of performance problems.
- Network Administrator at Large Education Institution
Protecting Data with Network-Wide Security and DDoS Defense
Schools, colleges, and universities require robust, high-availability networks to safeguard personal data and academic resources.
NETSCOUT’s Arbor Edge Defense® (AED) is positioned at the network edge—between the internet router and the firewall—providing inline, always-on DDoS protection. Using AI- and ML-driven packet analysis and DDoS mitigation expertise, AED stops cyber threats before they disrupt learning environments. With real-time network visibility and scalable deep packet inspection, AED helps secure the digital experience for students, staff, and faculty, pinpointing root causes and keeping education IT systems resilient and secure.
Network Performance Management
Voice, video, Learning Management Systems, Student Information Systems, and the connections between them are essential to educational institutions and require high performance and constant availability, all of which are monitored by nGeniusONE.
nGenius® solutions help IT teams successfully optimize virtual, cloud, and SDN rollouts of new applications using NETSCOUT’s single-pane views and smarter analytics.
On-Site Application Performance and Security
Colleges and universities have the same IT requirements as other large organizations, such as employee payroll, benefits tracking, inventory, billing, and more—often managed through Enterprise Resource Planning (ERP) systems. In addition, educational institutions have specialized IT needs related to student resources, including health care, meal plans, and scholarships. These applications can be tracked in detail by NETSCOUT solutions, helping IT teams quickly identify performance issues.
Instructors, professors and staff also have specialized needs such as class scheduling, assignments and submissions, and grading. Whether these functions are addressed using industry-standard tools or custom software, they can be monitored by nGeniusONE and protected by Arbor Adaptive DDoS and Omnis Security solutions.
This screen shows a display of multiple streams involved in a Zoom conference. Notice that some seriously degraded MOS scores are shown for the audio portion of the conference.
Protecting, Securing, and Improving the Performance of Online Learning Systems
Educational institutions require specialized software for remote learning and teaching, such as integrated education technology platforms, web conferencing tools, security solutions, and more. The constant availability and performance of these applications, along with the student experience, are crucial to the institution's reputation.
- Voice, video, learning management, and conferencing software all demand constant availability and streamlined workflows to improve Mean Time to Resolution (MTTR).
- Remote learning environments are distributed and highly vulnerable to attacks. NETSCOUT provides intelligent, automated, adaptive threat detection and response for IT teams.
- nGenius solutions deliver real-time visibility into multicloud and hybrid environments, enabling fast troubleshooting across applications deployed on multiple platforms.