The seismic business challenges in the risk-averse insurance industry have escalated advances in long-discussed digital transformation initiatives. With insurance companies managing spikes in healthcare and property claims during these particularly challenging times, market competition has only escalated, with clients expecting fast and secure transaction processing on the digital platforms of their choice.
For years, NETSCOUT has assisted insurance IT teams with these digital transformation journeys.
nGeniusONE provides continuous, real-time monitoring required for today’s insurance businesses, leveraging NETSCOUT smart data generated in real time from high-value network traffic by our ASI technology.
At a time of unprecedented service delivery interruptions, we help insurance companies monitor remote operations environments and protect these businesses from cybersecurity attacks.
NETSCOUT Solutions for the Insurance Industry
- Delivering smart visibility into insurance application performance to assure user experience on digital, voice, call center, or agency office platforms
- Assuring remote agent experience over VPN, VDI, and SD-WAN
- Providing before, during, and after monitoring to assure data center, multi-cloud, co-lo, and SaaS transformations
- Empowering real-time voice, video, and UC monitoring for Webex and Microsoft Teams, Cisco UCS, Zoom, VoIP, and contact center technologies
- Protecting the availability of insurance business services and safeguarding against cybersecurity threats
- Streamlining evidentiary compliance with insurance and financial industry standards
Fortune 500 insurance company uses smart data to detect service delivery problems in the hybrid cloud and quickly troubleshoot them.
We use Netscout to enhance end-user and customer experience with improved network and service availability, reliability and responsiveness.
- Network Engineer at Fortune 500 Insurance Company
Insurer Fills Gaps in Network Monitoring With Comprehensive Observability
NETSCOUT Helps Improve Voice and Business Application Performance
Key Insurance Focal Areas
Accelerating Digital Transformation and Strengthening Business Continuity to Ensure Always-On Service Availability for Customers, Insurers, and Agents
Ensure Mission-Critical Applications
With insurers, agents, and customers requiring access 24x7 access to quotes, claims, policy, CRM, and sales applications, NETSCOUT provides visibility into performance of those apps wherever they reside – on-premises, virtual, multi-cloud, co-lo, or SaaS platforms.
Network Performance Management
nGeniusONE provides visibility into multi-cloud, virtual, co-lo, on-premises, and hybrid environments used by today’s insurance businesses.
Security & Availability
NETSCOUT protects insurers from cyberthreats that can cause loss of clients’ private data, damage to internal applications and databases, and risk in websites and portals due to DDoS attacks.
Monitor Remote Site Performance and User Experience
Continuously manage, troubleshoot, and trend remote application and network performance with packet-based insights and synthetic test analysis.
Unified Communications & Collaboration Business Services
NETSCOUT delivers vendor-agnostic observability and real-time monitoring across VoIP, Microsoft Teams, Cisco Webex, Zoom, and other collaboration environments, along with on-premises and CCaaS-based call center environments.
Evidentiary Compliance Management
NETSCOUT smart data and smart analytics ease evidentiary compliance with insurance, financial, and healthcare standards, helping IT reduce regulatory disruption.
Featured Resources
Solutions for the Insurance Industry
NETSCOUT gives IT teams in the insurance industry advanced network observability to ensure reliable performance, security, and seamless operations.
Remote ISNG and nGenius Edge Sensor
nGeniusONE Solution
