We understand service providers need to automate the mundane and discover what humans can’t. NetOps, SecOps, and AIOps Teams are applying Machine Learning (ML) and Artificial Intelligence (AI) to their data to build use cases including:
- Automation to Big Data Lakes
- Automation for zero touch data centers
- The power of efficient user plane monitoring: auto discovery of VIPs and applications
- Automating network and service performance management
- Discovering new sources of revenue and personalizing services per user
- Insights into customer behavior for network personalization
- Improving customer experience and Net Promoter Scores (NPS)
- SLA management: automatically identify 5G slicing SLA violations
- Security threats in the wireless network
NETSCOUT is proud to be part of the AIOps ecosystem partnering with AIOps platforms.
The Data Challenge
What are the Industry Challenges for Telco AI?
- Data is not real-time to drive modern software defined services
- Massive volumes of network level data take a very long time to assemble and analyze
- Data is not always provided in an easy consumable standard open format
- Not sufficient focus on application quality of experience, by user, by service, by location
- Lack of correlation of user identification to data, service and application the user is utilizing
- Lack of understanding of how network services are being utilized down to a user or enterprise level
- Inability to know how security issues are affecting the network and user experience
- Inability to see the network as end-to-end service provides only “piecemeal data”
- Lack of Business Intelligence – Device and Application Behavior on the network
Answering the Challenges
Embedded knowledge and domain experience to curate the data
Multi-protocol analysis to filter out noise
Isolate the problem to a specific dimension
Multi-dimensional cross correlation to identify hidden patterns
Why NETSCOUT?
As a trusted partner to over 90% of the World’s Tier 1 service providers, we are helping CSPs roll out AIOps initiatives with confidence, speed, and security. NETSCOUT’s automated observability brings deep insight, advanced analytics, and automation of processes to global CSPs and their NetOps, SecOps, and AIOps groups.
- Most scalable architecture with more than 100 Gbps in a real-time data feed
- End-to-end observability and telemetry
- All network traffic including heavy user plane traffic
- The true customer experience by subscriber with service insights
- Contextual information for correlation and analytics
- Packet based metadata which is the ultimate source of truth for the customer experience
- Near real-time personalized, enhanced, and enriched data
- Our mobile intelligence that spans subscriber, cell, APN, handsets, and slice