Assure Transportation Services

Digital transformation has profoundly impacted the transportation industry! For airlines and airports, freight and commuter trains, cruise lines and container ships, over-the-road trucking, automobile rental, and other modes of transportation, customer expectations are driving new applications and services that are changing the way we travel, purchase goods, and deliver services.

NETSCOUT’s nGenius Enterprise Performance Management solution provides scalable insights across any infrastructure - private, public, and multi-cloud environments, as well as remote sites. Unique, comprehensive analysis from passive and active monitoring helps to assure digital transportation services.

Highlights

  • Visibility into applications like ticketing, freight & baggage shipping, staff scheduling, websites & mobile apps
  • Customer experience assurance with portals, electronic ticketing, & mobile apps

Transportation and Hospitality Focal Areas

Airlines & Airports

Gain visibility into key airline industry applications, like ticketing, mobile apps, and reward programs require 24-hour-a-day availability, as well as global network locations, including data & contact centers and distributed airport offices for protecting against performance and security disruptions.

Train & Rail Services

Applications critical to the rail industry include reservation systems, freight manifests, maintenance records, and positive train control (PTC). Ensuring success and safety for this industry depends on continuous availability and quality performance.

Cruise Lines and Resorts

Application and network performance for the cruise industry is critical to the success, safety, and enjoyment of any excursion. See how NETSCOUT assures that experience from ship, shore, or home.

nGeniusONE exceeds expectations by solving multi-cloud challenges through actionable visibility and service triage.

We use a single platform to quickly solve application performance problems in our complex infrastructure. Our IT organization experienced less than 3 months payback in operational efficiencies using Netscout.

- Network Engineer at Transportation Company

Testimonials from our transportation customers

Resources

Fact Sheet
Performance Management for Positive Train Control
Rapid triage and faster MTTR for issues impacting service delivery of PTC communications with packet-based visibility from NETSCOUT
Fact Sheet
Observability and Performance Management in Air Transportation
The NETSCOUT solution provides visibility into the performance of components necessary for service delivery across the entire airline/airport experience.
Case Study
Cruise Line Assures Quality Performance of Customer Mobile Application
For this cruise line, NETSCOUT nGeniusONE visibility throughout a complex hybrid-cloud environment provides insights into critical applications and services that are essential to...
Case Study
No More SDN Blind Spots: Assuring Cisco ACI Rollout Success With NETSCOUT
IT Project Lifecyle Activities Augmented by NETSCOUT Smart Visibility.
Case Study
Airline Ensures Application Performance in AWS With NETSCOUT Visibility
Airline assures availability and performance of critical applications in AWS Cloud
Case Study
Large-Scale Transit Authority Tracks Train Fare Processing Issue With NETSCOUT
Expanding Smart Visibility Into the Fare Station Helps IT Team Satisfy Customers, Improve Performance
Read More

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