Assure Transportation Services

Digital transformation has profoundly impacted the transportation industry. For airlines and airports, freight and commuter trains, cruise lines and container ships, over-the-road trucking, automobile rental, and other modes of transportation, customer expectations are driving new applications and services that are changing the way we travel, purchase goods, and deliver services.

NETSCOUT’s nGenius Enterprise Performance Management solution provides scalable insights across any infrastructure - private, public, and multi-cloud environments. Unique, comprehensive analysis from passive and active monitoring helps to assure digital transportation services.

Highlights

  • Observability into applications like ticketing, freight and baggage handling, staff scheduling, websites and mobile apps
  • Customer experience assurance with portals, electronic ticketing, and mobile applications

Transportation and Hospitality Focal Areas

Airlines

Gain visibility into key airline industry applications, like ticketing, mobile apps, and reward programs require 24-hour-a-day availability, as well as global network locations, including data and contact centers, for protecting against performance and security disruptions.

Airports

Complex in nature, airports act as their own ecosystems with many essential areas to monitor. From security to baggage claim to the parking garage, reliable network and application performance is vital to ensure positive customer experiences and employee productivity in airports.

Cruise Lines and Resorts

Application and network performance for the cruise industry is critical to the success, safety, and enjoyment of any excursion. See how NETSCOUT assures that experience from ship, shore, or home.

Train & Rail Services

Applications critical to the rail industry include reservation systems, freight manifests, maintenance records, and positive train control (PTC). Ensuring success and safety for this industry depends on continuous availability and quality performance.

nGeniusONE exceeds expectations by solving multi-cloud challenges through actionable visibility and service triage.

We use a single platform to quickly solve application performance problems in our complex infrastructure. Our IT organization experienced less than 3 months payback in operational efficiencies using Netscout.

- Network Engineer at Transportation Company

Testimonials from our transportation customers

Resources

Fact Sheet
Performance Management for Positive Train Control
Rapid triage and faster MTTR for issues impacting service delivery of PTC communications with packet-based visibility from NETSCOUT
Fact Sheet
Observability and Performance Monitoring in Airports
A performance disruption in an airport can have a tremendous domino effect. Reliable network and application performance is critical to ensure uptime throughout the airport at the...
Fact Sheet
Observability and Performance Management in Air Transportation
The NETSCOUT solution provides visibility into the performance of components necessary for service delivery across the entire airline/airport experience.
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