Gain Immediate Actionable Visibility to Solve Performance Issues
Today’s leading businesses must reduce the lead time on solving complex problems to keep workforces productive during unplanned disruptions. An independent research firm asks your peers if NETSCOUT solutions are having an impact on their day to day operations and their bottom line. Read what they say below.
Industry Tech Facts
NETSCOUT a “Revolutionary Step Forward” in Network and Application Performance Management
I’m a long-time user of NETSCOUT. I think nGeniusONE is a revolutionary step forward for network performance management. It helps us gather empirical data to redirect the efforts of the NetOps and SecOps teams.
Source: IT Specialist, Global 500 Banking Company
Solve network and application performance management challenges by gaining end-to-end visibility across the cloud, data center, and network edge
A large European banking company says NETSCOUT’s actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security) is important to their business.
Source: IT Architect, Large Enterprise Banking Company
Lincoln Financial Group: “nGeniusONE is All Knowing”
The NETSCOUT nGeniusONE tool is ‘all knowing.’ It helps us with identifying who and what people — and applications — were causing network congestion and other problems.
John Griggs, Network Administrator, Lincoln National Corporation
NETSCOUT partnerships with AWS, Azure and VMware are extremely valuable for customer confidence in their financial transactions
A large enterprise financial services company uses NETSCOUT solutions to achieve:
- Greater speed and agility in introducing new services
- Early warning into the risks that threaten digital services and assets
- Happier users through improved quality of experience
- Greater collaboration between NetOps, SecOps, and other IT teams
- Improved network and service availability
Source: Senior IT Architect, Large Enterprise Financial Services Company
Large financial services company cashed in by improving service performance and security visibility by over 50%
Reduced MTTK by 40 – 50% with NETSCOUT.
Source: System Administrator, Large Enterprise Financial Services Company
Cambia Health Solutions
A leading healthcare organization reduced business risk by 50-79%. Strongly agrees that NETSCOUT helps them achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems.
Source: Gary Cooney-Mesker, IT Administrator, Cambia Health Solutions
NETSCOUT nGeniusONE a “One-Stop Shop” for Service Triage
Having the NETSCOUT nGeniusONE dashboard gives us a ‘one-stop shop’ in application visibility. It also allows other IT specialties to monitor their services more proactively, keeping ahead of service related issues. All of this helps to improve customer service and provide more value to the organization. It is an extremely reliable product with excellent customer support.
Source: IT Manager, Large Enterprise Health Care Company
Visibility without Borders is unequivocally the best Rx for health care. IT team at Fortune 500 company reduced MTTK by 50% or more.
Describe your latest experience with NETSCOUT solution or support:
NETSCOUT’s partnership with VMware is extremely important.
Source: Network Engineering, Fortune 500 Health Care Company
Health Care Company Enhances Application & Network Visibility with nGeniusONE
Because of NETSCOUT nGeniusONE, we actually now have visibility into the network for our six data centers and 60+ remote sites. Many of the critical applications have been profiled and visibility has improved.
Source: Network Administrator, Large Enterprise Health Care Company
Large Energy Company Cuts Time Solving Performance and Availability Problems 50% to 83%
A Large Enterprise Energy & Utilities Company spent 20-30 hours on average resolving a core service incident before using NETSCOUT nGeniusONE. The time per incident has since been dropped to 5-10 hours – an improvement of 50% to 83%.
Source: Network Administrator, Large Enterprise Energy & Utilities Company
Energy Company Boosts Service Triage With ASI Technology
Companhia Energy, a Brazilian utilities company, agrees that NETSCOUT’s solutions powered by Adaptive Service Intelligence™ (ASI) technology offers a unique and holistic view of service dependencies and interrelationships into their enterprise network.
Source: Esdras Silva, IT Systems Analyst, Companhia Energy
NETSCOUT Provides Unparalleled Service Performance
The nGeniusONE product provides real-time performance views for all IT services critical to our business.
Source: Engineer, Large Enterprise Energy & Utilities Company
Electricity customers enjoy a brighter future and reliable service with greater on-premises and cloud visibility
Time in War Room Massively Reduced
A state & local government reduced time spent troubleshooting by 50-74% with NETSCOUT.
Source: IT Administrator, State & Local Government
Federal Government Agency’s ROI Skyrockets
A U.S. federal government agency increased quality of end-user experience, reduced operational expenses, improved IT staff productivity, and displaced several performance management tools with a single platform from NETSCOUT to increase ROI in the short-term and promote operational excellence in the long-term with NETSCOUT.
Source: IT Manager, Large Federal Government Agency
Well-Known Aerospace & Defense Contractor Improves MTTR by 90%
A large enterprise aerospace & defense company reduced the mean time to resolution (MTTR) by 90% or greater with NETSCOUT’s proactive service triage compared to an alternative solution.
Source: IT Manager, Large Enterprise Aerospace & Defense Company
Aerospace & Defense Company Quickly Identifies & Solves Problems with NETSCOUT
With NETSCOUT nGeniusONE solution you can see the actual packet flows allowing network engineers to quickly identify problem areas, i.e., servers responding slowly to requests due to Storage Area Network (SAN) issues.
IT Manager, Large Enterprise Aerospace & Defense Company
Network Admin Uses NETSCOUT Solution to Reduce MTTK by 85% and Foster IT Collaboration
With nGeniusONE from NETSCOUT I get reports that show where the performance problem was created. The nGeniusONE solution helps reduce time spent searching for a root cause and increases the time available to spend on other functions.
Network Administrator, Global 500 Aerospace & Defense Company
Telecom Upgrades Customer Uptime
A large enterprise telecommunications services company shortened service disruptions by a stunning 75-100% with NETSCOUT.
Source: Network Administrator, Large Enterprise Telecommunications Services Company
A Complete Service Assurance Solution
Garry Alter, a Design Specialist at TELUS Corporation, is very likely to recommend NETSCOUT for the following reason:
The NETSCOUT nGeniusONE Service Assurance solution provides great value and benefit for network monitoring, supports our operational effectiveness and significantly reduces our MTTR.
Source: Garry Alter, Design Specialist, TELUS Corporation
Popular Canadian Telecom Boosts Service Uptime With NETSCOUT
NETSCOUT allows us to increase service uptime, reliability, and customer sentiment. It’s a great product with a great support team.
Source: Network Administrator, Large Enterprise Telecommunications Services Company
Network Engineer says deep insights into service dependencies assure both a secure and personalized customer experience
Describe your latest experience with NETSCOUT product or support:
Improved visibility by 50% or more. Continuous monitoring in hybrid environments allows:
- Greater speed and agility in introducing new services
- Early warning into the risks that threaten digital services and assets
- Happier users with improved quality of experience
- Network and service availability improvements
Source: Network Engineering , Medium Enterprise Telecommunications Services Company
An Operations Manager at a Fortune 500 telecommunications services company would be very likely to recommend NETSCOUT nGeniusONE Platform for this reason:
It is our lifeline for detecting performance problems and capturing data.
Source: Operations Manager, Fortune 500 Telecommunications Services Company
Automotive company’s continuous improvement supported by continuous monitoring of apps and services
Describe your latest experience with NETSCOUT product or support:
NETSCOUT solution for on-premises, cloud, and network edge provides:
- deep visibility into service stacks and early warning system for IT and SecOps
- consistent performance and security monitoring, at scale, to protect critical applications and services
Source: IT Manager, Fortune 500 Automotive & Transport Company
Removing visibility blind spots allows just-in-time supply chain success
A medium-sized industrial manufacturing company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems.
Source: IT Analyst, Medium Enterprise Industrial Manufacturing Company
Transportation Services Company Reduces MTTR by an Incredible 85%+
A medium enterprise transportation services company reduced the mean time to resolution (MTTR) by 85% or more with NETSCOUT’s system-level triage compared to an alternative solution.
Source: Engineer, Medium Enterprise Transportation Services Company
Railroad Company Improves Network Monitoring
We are now able to quickly determine the cause of network problems, like a congestion issue that we had, which we weren’t able to do before.
Engineer, Global 500 Transportation Services Company
Benefits
Solve Business Continuity Challenges
98% of customers say NETSCOUT helps them solve business continuity challenges by gaining end-to-end visibility across the cloud, data center, and network edge, as well as detect anomalies and then quickly and efficiently investigate the root cause.
Reduce Business Risk
Most organizations reduce business risk by 25% or more when expanding visibility both on premises and in the cloud.
Assure Service Delivery
90% or more IT professionals think smart data and superior analytics makes a huge difference for assuring service delivery in Cloud, Virtualization, UC&C, and IoT environments.