NETSCOUT Customers Are Delivering High Quality Services and Improving Application Performance
Application and service complexities have no bounds as digital transformation continues to accelerate. Every day companies are finding new ways to extract value from data they are amassing and quickly adapting to customer experience through their application deployment pipeline. As a result, the burden of assuring application performance is shared between Dev, QA and Ops and requires a common situational awareness. An independent research firm asks your peers how NETSCOUT solutions are impacting their DevOps process, day to day operations and business value. Read what they say below.
Industry Tech Facts
Top 3 Hybrid Cloud and Multi-Cloud Service Assurance Challenges Best Solved by nGeniusONE
Source: Independent survey users of NETSCOUT nGeniusONE Platform
Service Provider IT Architect says nGeniusONE Best in Class for Visibility into Applications, Networks, and Service Dependencies
Please describe the solution attributes that support your rating selection:
Ease of operation and value of actionable information coming from the platform.
Please quantify savings from your NETSCOUT solution:
nGeniusONE has assisted us in terms of service turn up time and the reporting has provided stickiness with our customers.
Source: Senior IT Architect, Medium Enterprise Telecommunications Services Company
An Operations Manager at a Fortune 500 telecommunications services company would be very likely to recommend NETSCOUT nGeniusONE Platform for this reason:
It is our lifeline for detecting performance problems and capturing data.
Source: Operations Manager, Fortune 500 Telecommunications Services Company
Verizon engineer says pervasive visibility and service intelligence extremely important to retain control over quality and performance
Strongly agrees insights into service, application, and infrastructure performance requires smart data that is well-structured, contextual, and available in real time.
Source: Howard Drew, Engineer, Verizon Communications Inc.
Application manager makes the right call, uses smart data for continuous application deployment performance monitoring
A large Northern Europe telecommunications company agrees that the approach most effective for assuring service delivery is continuous monitoring and real-time analytics of data flowing over the network. nGeniusONE visibility into applications, networks, and dependencies deemed significantly better than alternative solutions.
Source: Application Manager, Large Enterprise Telecommunications Services Company
nGeniusONE Allows You to Control Service Quality and Performance When Moving to the Cloud
Top three challenges solved by nGeniusONE service assurance platform:
Source: Independent survey users of NETSCOUT nGeniusONE Platform. Sample comprised of customers who agree that service performance management or retaining visibility and control over service challenges are best solved by NETSCOUT.
Excellent healthcare starts with improving visibility and monitoring across legacy and cloud infrastructures
Please describe the solution attributes that support your rating selection:
With nGeniusONE, we have the ability to identify precursor situations that may lead to numerous issues.
Source: Engineer, Large Enterprise Health Care Company
Health Care Company Enhances Application Visibility
Since going to the latest NETSCOUT nGeniusONE Service Assurance platform version, we’re now able to get very good application-centric details that have the ability to point out root causes of our application and network-traffic problems.
Source: Engineer, Fortune 500 Health Care Company
Fortune 500 company manages healthcare with “best-in-class” visibility into distributed applications and microservices
Their ongoing investment in NETSCOUT solutions is extremely valuable, delivering smart data and actionable insights across the entire service delivery infrastructure, both on-premises and in the cloud.
Source: IT Architect, Fortune 500 Health Care Company
More Than 8 Out of Every 10 IT Professionals Choose nGeniusONE First to Tackle New Service Performance and User Experience Problems.
Source: Independent survey users of NETSCOUT nGeniusONE Platform
Large Financial Services Company Increased Quality of End-user Experience, Reduced Operational Expenses, and Improved IT Staff Productivity
Source: IT Professional, Large Enterprise Financial Services Company
Monitoring and Measuring Application and Infrastructure Performance with nGeniusONE Extremely Important for Global 500 Bank
Please describe the solution attributes that support your rating selection:
The solution is awesome.
Source: Network Administrator, Global 500 Banking Company
MTTR Improved an Astonishing 85%
An S&P 500 financial services company reduced the mean time to resolution (MTTR) by 85% or greater with NETSCOUT’s system-level triage compared to an alternative solution.
Source: Network Administrator, Large Enterprise Financial Services Company
8 out of 10 customers who considered CA, Splunk, Riverbed, or AppDynamics chose NETSCOUT because of smarter data and superior analytics
Source: Independent survey users of NETSCOUT nGeniusONE Platform. Sample comprised of customers who selected CA, Splunk, Riverbed, Gigamon or AppDynamics.
Government agency depends on smart data to assure availability, reliability, and service responsiveness in the cloud
Canada Mortgage and Housing Corporation strongly agree that insights into service, application, and infrastructure performance requires smart data that is well-structured, contextual, and available in real time.
Source: Sylvain St-Jacques, IT Specialist, Canada Mortgage and Housing Corporation
National Government Agency Reduces Cloud Service Management Complexity and Business Risk by 80% or More
A network engineer would be very likely to recommend nGeniusONE for this reason:
This is the best network analysis solution ever.
Source: Network Engineering, National Government Agency
City of Los Angeles Rates nGeniusONE "Best in Class” for Continuous Application Deployment Performance Monitoring
City of Los Angeles uses nGeniusONE platform to solve service performance problems in their IT infrastructure and experienced operational efficiencies within 0-3 months.
Source: Arleen Ancheta, Network Administrator, City of Los Angeles
Government Agency in Brazil Reduced MTTR by 95% or Greater with System-Level Triage
Smarter data and superior analytics reduces digital disruptions and improves service delivery.
Source: IT Manager, State & Local Government
IT Professionals Use nGeniusONE as the Singular Solution to Optimize Availability, Reliability and Responsiveness of Business Services
nGenius is best in class or significantly better for assuring service and application performance in hybrid cloud and multi-cloud environments
Source: Independent survey users of NETSCOUT nGeniusONE Platform.
nGeniusONE exceeds expectations by solving multi-cloud challenges through service triage, visibility retention, and security
Chris Woods, an engineer at Kansas City Southern, would be very likely to recommend nGeniusONE solutions for this reason:
nGenius is the complete solution. We don’t have to deal with multiple vendors when problems arise.
Source: Chris Woods, Engineer, Kansas City Southern
IT Director gets extraordinary L2-L7 service performance insight with smart data
NETSCOUT provides visibility precision at multiple layers of the OSI model. This includes the ability to drive at the who/what/when of the infrastructure.
Source: IT Director, Medium Enterprise Transportation Services Company
NETSCOUT Reduced Time and Resources Required to Identify and Triage IT Infrastructure Issues
A Fortune 500 transportation services company, had a payback period of 0-3 months in operational efficiencies when using the nGeniusONE platform.
Source: IT Professional, Fortune 500 Transportation Services Company
Most Customers Reduce Business Risk by 25% or more When Expanding Visibility Both on Premises and in the Cloud
Investing in nGeniusONE smart data delivers exceptional service assurance value
Source: Independent survey users of NETSCOUT nGeniusONE Platform. Sample comprised of customers for whom nGenius service assurance reduced business risk associated with the delivery of new digital services by 80 – 100% or 50 – 79%.
AAA Gives nGeniusONE 5 Stars
AAA Michigan rates nGeniusONE with ASI technology for Continuous Application Deployment as “Best in Class” when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies.
Source: James Welch, Network Administrator, AAA Michigan
Large insurance company rates nGeniusONE visibility into applications and dependencies significantly better than alternative solutions
Retaining visibility and control over service quality and security are service assurance challenges in hybrid cloud or multi-cloud environments best solved by NETSCOUT solutions.
Source: Consultant, Large Enterprise Insurance Company
Slashed MTTR by 95%
Lincoln National Corporation reduced the mean time to resolution (MTTR) by 95% or greater with nGeniusONE smart data compared to an alternative solution.
Source: John Griggs, Network Administrator, Lincoln National Corporation
Digital Transformation Requires Pervasive Visibility and Service Intelligence
nGeniusONE smart data makes a difference when implementing service assurance, security assurance, and business intelligence.
Independent survey users of NETSCOUT nGeniusONE Platform
Pervasive visibility is key to meeting growth needs in hybrid cloud environment
A Global 500 retail company’s top reason to use nGeniusONE service assurance is scalability.
Source: Engineer, Global 500 Retail Company
Powerful Platform for DevOps Insights
A Fortune 500 retail company evaluated CA, Splunk, Riverbed, and AppDynamics before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise.
Source: Engineer, Fortune 500 Retail Company
National Shoe Retailer Says nGeniusONE Platform Very Good for Gaining a Common Situational Awareness
Drives collaboration and operational efficiencies.
Source: Engineer, Medium Enterprise Retail Company